Online Conversion: The Importance of Maintaining an Information Scent

Posted by Brent | Posted in website conversion | Posted on 16-04-2012

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When planning a website, a PPC campaign, an online conversion campaign or any type of marketing strategy that involves online or a combination of offline and online elements, it can be very helpful to think of your prospects as hunting dogs on the scent of prey that will satisfy their motivations, be it a meal or the praise of their owner/trainer.

We must always keep this in mind as we develop web pages, PPC ad copy, landing pages and even printed advertisements that may apply to the current promotion. Successful online conversion works backwards from the desired action that potential clients/customers should take and ensures that every step of the way, for every link in the chain and step in the process of discovering a wonderful product or service, your messages maintain the same information “scent.” The word “scent” helps clarify what is we are attempting to maintain and what purpose it serves for your prospects.

Trigger Cues and Key Elements

When crafting a successful online conversion campaign, provide trigger cues, such as words, graphics, colors and the consistent positioning of key elements to make it easy for prospects to continue on the desired path and instill greater confidence at every stage.

For instance, if the point-of-action on a landing page is a button that moves the user forward, whatever page they arrive at next should contain an obvious “next step” found in the same location as the button the user just clicked (or as close as possible to that place on the page), where their attention is still fixed. Additionally, as soon as you have chosen a contrasting, high-visibility color to use when depicting a call-to-action, be sure not to deviate from that color as the online conversion process continues. Take care not to introduce competing elements in close proximity to these crucial steps during the process of leading your prospects to the goal — whether it is a sale or simply the creation of a qualified lead.

PPC Trigger Words

Trigger words are most critical when linking Pay-Per-Click ads to the content that sells your products/services to the user. During each campaign, there are specific words that initially motivate the prospect to begin the online conversion process. If these words are not consistent throughout the process you will lose a percentage of your potential sales every time it happens.

The landing page that results from clicking on a PPC ad must contain the same verbiage that was in the ad; specifically, the name of the product or service, which should be in the language of the customer – not your own industry jargon. This online conversion recommendation seems obvious; however, it is violated everywhere you look.

Aesthetic Consistency

If you use a picture of a gecko in your banner ad, use a picture of a gecko on the page that it links to and then on every successive page displayed throughout the process. Graphics, including background textures, page section dividers, call-to-action buttons, offer stars, trust seals and badges must be consistent across all elements and channels. Successful online conversion techniques even consider the fonts and formatting of headlines and other copy when creating all of the various pieces involved. Do not allow silos in your marketing department/team inhibit this consistency. Finally, study the effects of color on human psychology and try to incorporate what you have gleaned about the influence of specific colors on website visitors. Above all, keep your colors consistent.

In this competitive environment with dwindling attention spans, if you promise something in an advertisement or any type of published content, you should deliver on your promise by asking the least amount of effort possible from the user; otherwise, your online conversion campaign will be in vain, and your marketing materials will be abandoned at an alarming rate with your ROI going down the drain.

Medium Blue Search Engine Optimization Company Named a Finalist for 2012 American Marketing Association Award

Posted by Rachel | Posted in SEO Company | Posted on 14-03-2012

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AMY awards nomination recognizes Medium Blue’s comprehensive search engine optimization (SEO) campaign for Mitchell Metals.

Atlanta-based search engine optimization company Medium Blue is pleased to announce its nomination for an American Marketing Association Atlanta Marketer of the Year (AMY) award, for the sixth time in six years. Based on Medium Blue’s comprehensive search engine optimization (SEO) campaign for client Mitchell Metals, the Atlanta chapter of the American Marketing Association (AMA) named Medium Blue a finalist for the third year in a row, in the category of “Search Engine Optimization.”

Click to continue reading “Medium Blue Search Engine Optimization Company Named a Finalist for 2012 American Marketing Association Award

Search Engine Optimization: Should I Pursue Social Media?

Posted by Zanthe | Posted in SEO Category, Social Media | Posted on 12-03-2012

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When establishing a search engine optimization campaign, many people find themselves wondering how much time or how much of their budget should be dedicated to social media optimization. It’s often said that imitation is the sincerest form of flattery, so it’s not a surprise that many smaller businesses attempt to emulate the success of industry giants. With this in mind, browsing through a social media platform like Facebook reveals that most major companies have established some form of social media presence.

So does this mean that you should jump on a computer ASAP and begin posting Facebook status updates as if your life depends on it? And, if you currently work with a search engine optimization company, does this mean that you should call them repeatedly, until they have established a Facebook page for your business?

Increasing your Reach: Establishing and Optimizing your LinkedIn Company Page

Posted by Rachel | Posted in Social Media | Posted on 07-03-2012

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Creating a LinkedIn company page should be an essential part of your social media strategy. By now, the importance of a social media presence is widely known; however, many people may not know where to spend their time and efforts, or feel as if their time and efforts are spread too thin over the various social media platforms. Whether you are tipping your toe in for the first time, or are trying to tread water in the social media pool, one thing is for sure— you must create a robust LinkedIn company page to be successful in any type of social media strategy you have developed.

Establishing Your Social Media Presence: LinkedIn Company Page Contents

In order to best establish your social media presence, you must become familiar with the contents of a robust LinkedIn page. LinkedIn company pages have four tabs, three of which are visible to users, and an analytics tab visible only to administrators of the company page.

New Client: Cannon, Mihill & Winkles, LLC

Posted by Rachel | Posted in SEO Company | Posted on 24-02-2012

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We are excited to announce our partnership with Cannon, Mihill & Winkles, LLC! Our internet marketing campaign with advanced SEO strategies will emphasize the firm’s variety of effective, affordable legal services. The Atlanta-based law firm provides professional guidance to individuals, businesses, families and entrepreneurs throughout North Georgia.

Click here to read more about the partnership!

Tips and Tricks to Avoiding a Link Farm in a Link Building Campaign

Posted by Zanthe | Posted in SEO Category | Posted on 16-02-2012

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Link building is not exactly scintillating – it won’t make you jump for joy in the morning or weave through traffic because you just can’t get to work fast enough to continue link building initiatives. However, the importance of link building cannot be overstated when it comes to creating an effective SEO campaign. There are many ways to go about link building, but due to the potential consequences of black hat practices, such as creating a link farm (how about having your website removed from search engine results?), great care must be taken to find quality backlinks and to avoid websites that make a living out of violating search engine Terms of Service (TOS). You may find yourself wondering how to tell the difference between good quality backlinks and a link farm, and believe it or not, you aren’t the only one.

What is a Link Farm?

A link farm is basically a collection of webpages that all hyperlink to each other in an effort to create as many backlinks as possible and take advantage of search engine algorithms, such as a Google PageRank. In a traditional and effective link building campaign, you should search for quality backlinks and reciprocate just as selectively.

For example, if you are a local hardware store, you might dream of one day receiving a backlink from a nationwide hardware chain. Therefore, when it comes to providing backlinks to other websites, it would be odd for your hardware store’s website to exchange links with a dog cosmetics company. However, in a link farm there is no filter as to where your backlinks come from or for the websites for which you provide links. As a result, link farming is now considered a black hat practice and you run the risk of severe penalization, which may result in your website’s removal from the Google index. Therefore, another tip to maintaining a quality link building campaign is to decide whether or not a potential backlink or outside link is relevant to your industry. As a hardware company, it is definitely logical to network with a building materials company or various tool vendors, but if you are asked to link with a variety of companies that have nothing to do with each other or your industry, the chances are that you might be associating with a link farm.

Google PageRank

At base, Google PageRank is a search engine algorithm that ranks webpages based upon their importance. Every backlink to your website is equivalent to a vote of support, so you might assume that the goal is merely to obtain as many votes as possible. However, while it is true that every quality backlink builds your website’s PageRank (I stress, quality), the system is, unfortunately, not that cut-and-dry. To put it simply, all votes are not created equal, and obtaining backlinks from one website with a high PageRank can potentially be more influential than the combined backlinks from any number of low-ranking sites. There are numerous websites and browser toolbars that are easily obtainable via a Google search, perfect for utilization when determining the PageRank of a potential backlink. These are great tools for determining which websites you want to target during your link building campaign. Every page is ranked on a scale from 1 to 10 — the larger the number, the better the PageRank. As a general rule, a higher Google PageRank means that a website is more likely to be trusted; however, you should still be wary of link farms.

Identifying and Avoiding a Link Farm

We have touched upon a few ways to avoid a link farm, including paying attention to the trust value of Google PageRank and maintaining selective, relevant backlinks. However, there are several other common giveaways you should look out for when identifying a link farm. First, unlike online directories that might be industry specific and offer some form of categorization, link farms most stereotypically are portrayed as an extensive list of links with little or no attention to page design or detail. Another potential giveaway is the lack of website content or an apparent site function, such as a product, service or even informative materials. A link farm is strictly a tool meant for building search engine rankings, which means that individuals maintaining link farms typically do not focus on creating aesthetically pleasing website elements to house their links, and it is not uncommon to see a “bare bones” link farm website design.

White Hat Link Building Procedures

During your link building initiatives, remember that it’s not easy to create an effective link building campaign. Walking the line between white and black hat procedures can be a tricky process, as search engine TOS change over time. If you have the budget, it’s always a good idea to consult an experienced internet marketing and search engine optimization company for link building inquiries and strategies, as they most often know how to identify link farms and other black hat practices that may otherwise lower your PageRank or result in your website’s removal from search engine results.

SEO Methods in 2011: The Year of the PANDA and Paid Link Building Scheme Witch Hunt?

Posted by Amity | Posted in Client Services, SEO Category | Posted on 10-01-2012

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Recently, a master’s candidate asked if I could provide examples as to why black hat tactics may be beneficial to SEO methods in the short term, but may ultimately negatively affect a site in the long-term. Given some experiences over the past year, my first response was to smirk. Yes, smirk. You see, it used to be difficult to “sell” clients on the idea that white hat tactics were the best way to go when implementing SEO methods and recommendations. However, after several events that occurred in 2011, things have changed. For instance, dare I mention jcpenney? Or PANDA?

Although black hat tactics may garner great results initially, utilizing these methods is similar to not paying your taxes and hoping the IRS won’t catch you. Of course, the argument can be made that not many sites get penalized for using black hat SEO methods. But do you really want to chance it? I don’t know of any site that can afford penalization for violating search engine guidelines, especially on the monster known as Google!

Additionally, on that same note, your black hat SEO methods could be in danger of being “outed” by credible, well-known sites and news sources, such as the New York Times, for not following search engine guidelines to uphold quality. The New York Times wrote a piece exposing jcpenney’s link building black hat tactics after discovering that thousands of low-quality links pointed to their website, jcpenney.com. Soon after, similar articles began popping up – just do a search for the keyphrases “overstock” and “paid links” for evidence.

Now, you may think you are in the clear if you have conducted black hat tactics and have not yet been “caught.” However, your competitors, who may be jealous of your rankings, could potentially examine your site to determine which SEO methods you used to achieve these results. There are free and paid tools available to determine which tactic is used – on or off of a site. If your competitors used these tools on your site, and found that you are in violation of search engine guidelines, they could potentially report you to those credible news sources, like the New York Times.

Our SEM firm, Medium Blue, has told our clients for years to avoid having duplicate content on websites. No matter how much time it takes or how much money it costs to write content, website copy should be uniquely-written (and hopefully, optimized) content that is unique from page-to-page on your site as well as from other sites. Our white hat SEO methods used to get so much pushback from clients and other SEO companies regarding our approach to copy; however, we continued to promote this recommendation because a website containing duplicate content is similar to paying for links – both black hat tactics are against many search engines’ guidelines.

Thankfully, “sticking to our guns” and continuing to promote SEO methods that utilized only unique content ended up paying off.  Earlier this year it hit. Google rolled out PANDA 1.0 in February 2011, which penalized sites for having duplicate content. Since the original PANDA algorithm, several more versions were rolled out to continue to “clean up” Google from sites that used black hat tactics, such as duplicate content.

The bottom line is, search engine guidelines have been around for a long time and are easily available on each respective search engines’ site. If you want to gamble your site’s success and engage in black hat tactics in order to receive a boost in rankings, your site may ultimately suffer in the long run. I doubt link building schemes and duplicate content penalizations are the end of Google’s (and other search engine’s) attempts to “clean up” the web. Do you really want to jeopardize the future of your site? Is it really worth it? No — especially when you can achieve the same results with white hat SEO methods!

On the flip side, if you are in the market for an SEO firm and/or are implementing internet marketing recommendations to your site, be sure to ask questions, such as “Are these recommendations aligned with the search engine guidelines?” If not, you may want to reevaluate the recommendations… or even your SEO firm.

Never Edit or Delete Ad Copy: PPC Ad Copy Tips for Google Adwords

Posted by David | Posted in PPC Management | Posted on 07-11-2011

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Never edit PPC ad copy? This title may shock some of you, but let me explain. I am not implying that you should never edit your copy in order to test new ad copy. Testing new ad copy, at least two per ad group, should be done as much as possible in both Google Adwords and Microsoft adCenter, depending on how fast you accrue impressions and clicks. When editing PPC ad copy, you should always pause the existing ad and create a new ad instead. This sounds like extra work, and it is, but here are two paragraphs quoted directly from Google Adwords Help as to why this recommendation is worth following:

Local and Mobile SEO Opportunities with Structured Data

Posted by Greg | Posted in Search Engine News | Posted on 10-10-2011

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Signs of Growing Future Opportunities in Mobile Search Marketing

  1. Rising mobile search usage leads to growing visibility opportunities in local/map search.
  2. Major search engines Google, Bing and Yahoo! collectively agree to support the www.schema.org webpage markup language for structured data.
  3. Despite alliances, all three major search engines still compete for your data.

Put together the puzzle pieces of an expanding online market, new standards in search engine technology, and a clear division between how each search engine will pursue this mobile market to reveal a mobile SEO strategy for your website.  This article provides the data and rationale behind mobile search marketing. The goal is to provide optimally structured data to search engines — data that search engines compete to obtain and provide to an expanding mobile internet market.

Too Much Traffic? Too Many Leads? Try Search Engine Optimization.

Posted by Scott | Posted in SEO Category | Posted on 05-10-2011

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Yes, you read the title right.  My company recently performed extensive search engine optimization on a client website, and the results were staggering.  Within a month, organic search traffic had dropped by over 60%.  Inbound leads from organic search had dropped by over 50%.  And the client was absolutely thrilled with the results.

Click here to continue reading.